Refund policy

Return Policy – No Returns Accepted

At Kuby.ai, we are committed to providing high-quality robotic solutions and professional service. Due to the specialized nature of our products and our logistics processes, all sales are final.

No Returns, Exchanges, or Refunds

  • No returns will be accepted for any reason.

  • No exchanges can be made.

  • No refunds will be issued once an order is confirmed.

  • Any order placed on kuby.ai is considered a final and binding sale.

Damaged or Defective Products

While returns are not accepted, if you receive a product that is damaged upon delivery, you must contact us within 48 hours of receiving the item with:

  • Your order number

  • A description of the issue

  • Photos or videos clearly showing the damage

We will assist you with the shipping carrier claim or, in some cases, direct you toward warranty support.

Manufacturer Warranty

Some products may be covered by a manufacturer’s warranty. If applicable, Kuby.ai will guide you to the proper service center.
Please note that warranty claims do not constitute a return, exchange, or refund.

Order Cancellation

Due to our fast processing times, orders cannot be canceled once confirmed.

Contact

For any questions, please contact us:
📧 info@kuby.ai

Thank you for choosing Kuby.ai for your professional robotics and automation needs.